Post-Ticketing

1. After Your Booking

Once your booking is confirmed and your e-ticket is issued, our post-ticketing team is here to assist with any changes or requests. All post-ticketing modifications are subject to airline rules and applicable fees.

2. Flight Changes

Need to change your travel dates, times, or route? Here's what to know:

• Changes must be requested at least 24 hours before the scheduled departure.
• Airline change fees and any fare difference will apply.
• Smart Ticket Fare charges a processing fee of $25–$50 per change, per passenger.
• Some promotional or discounted fares may not be eligible for changes.

3. Cancellation & Refunds

Cancellation policies vary by airline and fare type:

• Within 24 hours of booking: Most airlines allow free cancellation for tickets booked at least 7 days before departure (as per DOT regulations).
• After 24 hours: Airline cancellation penalties apply. Refund amount depends on fare rules.
• Non-refundable tickets: May qualify for future travel credit with the airline, minus applicable fees.
• Smart Ticket Fare service fees are non-refundable.

4. Name Corrections

Minor name corrections (e.g., typos up to 3 characters) may be possible depending on the airline. Major name changes are generally not permitted after ticketing. A processing fee of $30 applies per correction request.

5. Seat Selection & Special Requests

After ticketing, our team can assist with:

• Seat selection and upgrades (subject to airline availability)
• Special meal requests
• Wheelchair or mobility assistance
• Adding frequent flyer numbers

6. How to Contact Us

For any post-ticketing requests, reach our support team:

Phone: 1-888 520 2995
Email: support@smartticketfare.com
Hours: 24/7